NUTRACEUTIC PLC

Your opinion counts

BtoB Customer Satisfaction Survey

Your return helps us to improve the quality of our products, services and support.

Estimated response time: 3 minutes

Your Progress1 / 8
01 Customer information

To better understand your experience.

02 Overall satisfaction

Overall, what is your level of satisfaction with this order? *

03 Quality and conformity of products

How do you assess the quality of the products received (aspect, packaging, labelling)? *

Are the orders received compliant with what had been validated (references, quantities, customization, packaging)? *

04 Timeliness and delivery

How do you assess compliance with the announced deadlines? *

How do you assess the quality of delivery (package status, tracking, transport)? *

05 Commercial relationship

How do you evaluate your interaction with our business team (reactivity, availability, advice, professionalism)? *

06 Support services

If you have been in contact with our R&D, Regulation or Graphics teams, how do you evaluate their support (reactivity, expertise, quality of responses)? *

07 Communication and order tracking

How do you assess the clarity and regularity of the information transmitted throughout the processing of your order? *

08 Recommendation

On a scale of 0 to 10, what is the probability that you recommend our company to a colleague, partner or other professional? *

Not at all probableVery likely